President’s Message – August 2016

The WSOA board of directors met with a professional facilitator recently to define your organizations goals for the next 5 years.  Almost all of us are members of the AAOS,  and the BOC and the State Committee actually affirm that our State Societies are important to our profession.  We function as bell weathers for legislative activity and have an ability to be responsive to state issues that are important to our professional success. We intend to be meaningful to orthopedists in the state by being advocates for important causes such as balanced billing, scope of practice conflicts, regulatory issues such as the HTA and Bree Collaborative, and Insurance Commission conflicts.

We want to be a resource for educational needs of practicing orthopedists to manage their clinical and business practices.

The WSOA is committed to supporting resident education through academic grants and alumni meetings for UW ortho.

We have established a 501-C3 Foundation to aid in this effort.

We need to use current communication technologies that are acceptable to members. whose time and attentions are limited and more concerned with their own personal and business needs than the WSOA.

As always, please contact me by phone 360-531-0902 or email if you have any concerns, ideas, or issues for which you believe that the WSOA should be attentive .

Alan Greenwald MD


Out-of-Network Providers, In-Network Hospitals

An update on state legislation
Manthan Bhatt

Health plans with high out-of-pocket expenses and narrow insurance networks continue to grow in the Affordable Care Act (ACA) market exchanges. As a result, balance billing for out-of-network providers at in-network hospitals has become a major issue for regulators, the media, and physicians.

Insurance regulators, seeking to fix the problem, have created model legislation that will be debated in nearly every state. Their proposal, supported by health plans, limits the ability of out-of-network physicians at in-network facilities to negotiate for their services. State insurance commissioners would regulate providers and their rates, and state legislators would set benchmark rates.

Patients don’t like surprises
Surprise bills arise when patients go to an in-network facility for healthcare services, but are unaware that some services may be delivered by an out-of-network provider. When patients receive a bill from the provider for the services that their insurance is not obligated to fully cover, they are surprised and frustrated—and they’ve communicated their feelings to legislators.

As a result, state legislatures across the country are attempting to remedy surprise charges and protect patients. Last November, the National Association of Insurance Commissioners (NAIC) released a draft model regulation, “Health Benefit Plan Network Access and Adequacy Model Act.” The 17-section model legislation will be introduced across the country.

Specific proposals
Section 6 of the model act creates requirements for health plans, and in-network facilities and providers that create tiers of providers. It requires insurance companies to inform state regulators and the public of the criteria of these tiers. The rules also prohibit plans and facilities from discriminating  among providers based on their patient populations. Finally, it governs the relationship between providers and health plans in creating, managing, and terminating in-network contracts.

Section 7 sets requirements for participating facilities with non-participating (out-of-network) facility-based providers. In effect, it creates billing rules for both emergency situations and non-emergency situations.

Under these rules, patients treated in emergency situations would pay the same amount for care by both in-network and out-of-network providers. If out-of-network provider bills patients, patients would forward the bill to the insurer. If the difference in the billed charge and the plan’s allowable amount is more than $500, the insurer and the provider would participate in a mediation process.

In non-emergency situations, patients unwilling to pay the full bill of more than $500 would pay the traditional in-network portion and forward the rest of the bill to the insurer. This section allows state legislatures to set payments as a percentage of Medicare payment rates. Providers who reject those payments must participate in a mediation process established by the health plan, and must split the cost of mediation evenly with the insurer.

A ban on billing
The model legislation, at its core, limits the ability of out-of-network physicians to bill for services provided at in-network facilities. In most cases, if patients who receive a balance bill do not agree to pay the physician for the services rendered in a non-emergency situation, providers will not be paid unless they go through a mediation process with the health plan or agree to the legislated percentage of Medicare payments.

Surprise bills as a result of narrow networks is a problem created by health plans. Statistics show a significant difference among health plans and their in-network providers at in-network facilities. For instance, some in-network facilities will have a nearly 100 percent rate of in-network providers for certain specialties, while other plans may have no in-network providers for those specialties. An article in the Journal of the American Medical Association (JAMA), titled Adequacy of Outpatient Specialty Care Access in Marketplace Plans Under the Affordable Care Act, showed that plans are being offered with no in-network physicians for a certain specialty within 100 miles of beneficiaries. According to the study, about 14% of plans were deemed specialist-deficient.

Health plans with properly managed networks make significant investments in contracting, negotiations, and other business functions required to attract and build a provider network. But some networks have few or no in-network providers in a certain specialty at an in-network hospital. This saves the health plan money, but does a great disservice to their beneficiaries (the physician’s patients).

Unfortunately, this section results in an incentive system that rewards carriers with the poorest networks and discourages health plans that have invested in their networks. By limiting out-of-network physician payments to a percentage of Medicare or mediation, the model legislation creates “network-in-laws” and reduces the need for health plans to contract with physicians.

The model legislation proposed by NAIC goes much further than the standard role of insurance commissioners. In most states, insurance commissioners are charged with regulating insurance licensees (health plans). The NAIC, in this model legislation, is attempting to regulate providers and the rates that they set.

A more proper role for NAIC would be to address balance billing issues by creating model legislation that further regulates insurance companies. If NAIC is truly concerned with out-of-network billing at in-network facilities, it should turn its attention to model legislation that focuses on the shortcomings in health plan policy benefits.

A link to the NAIC model legislation can be found in the online version of this article, available at

Manthan Bhatt is the manager, state government affairs, in the AAOS office of government relations. He can be reached at



WSMA Leadership Development Conference

The 2016 WSMA Leadership Development Conference was a fantastic experience.  I had a great time and learned a lot.  The half-day session on trends in healthcare was a phenomenal opportunity to help me understand the future directions of the U.S. healthcare economy.  The large lecture sessions as well as the smaller break out session gave me new knowledge and practical skills that I can take back to my current practice environment and implement immediately.  In addition, the networking opportunity was exceptional as I was able to meet and get to know individuals from around the state in many different specialties and practice models.  This definitely improved my perspective on the breadth of healthcare issues and trends in Washington State.  Finally, the conference was a great motivator for me to become more involved in the WSMA and WSOA.  Thank you again for the opportunity to attend this conference.

Conner Kleweno
WSOA Board Member


President’s Message – December 2015

Dear Fellow WSOA Members,

Thank you for the opportunity to serve the WSOA for the next two years.  I am proud to lead the orthopedic surgeons in Washington State.  Greg Brown MD will serve as president elect and Nick Rajacich will serve as Sec/Treasurer.

WSOA has continued to observe and help direct organizations such as the Health Technology Assessment program to insure fair and scientific evaluations of orthopedic treatments that are paid for by the State HCA (Health Care Agency) which is the largest payer in the state.  Our resources within WSMA keep us abreast with insurance, legal, and legislative activities in the state that affect our practices. WSOA continues to financially contribute a large portion of resources to the UW Orthopedic program to help fund activities which are not well supported by their funding.  I am extremely proud to say that we have a strong relationship with the University of WA Resident program.  Residents attend WSOA meetings at no cost and are awarded for their research.

The WSOA annual meeting in November was highly successful for the attendees.  Dr. William Maloney, first Vice-president of the AAOS, presented the current mission of the academy. While advocacy is the number one mission, there is much time and resource spent on education, upgrading to digital media, protecting member’s rights to fair peer review, and policing our ranks. Presenter, Dr. David Jevsevar honed his skills in developing bundled payment programs for Intermountain Orthopedics in Utah before moving to Dartmouth and now serves the Academy committee on evidence based quality and value.  He gave an insight into the need to precisely quantify our work efforts and costs so that we can set up balance billing contracts with payers.  Dr. Greg Brown gave a presentation on the current science of anticoagulation therapy for joint replacement and it seems reasonable to use ASA 81 mg BID.

Bob Perna, from WSMA, addressed many of the complaints that orthopedists have regarding denials and administrative roadblocks to providing surgical services.  We are providing form letters that can be used by patients and providers to complain to the OIC (Office of Insurance Commissioner.)

Patients filing complaints
Providers filing complaints
What the WA OIC can and can’t do

Unfortunately many insurers are using ASO companies (Administrative Service Organization) which do not bear risks themselves but are only intermediaries to manage claim issues and they do not fall under OIC regulations.  This, sadly, is a clever maneuver to separate insurers from regulatory oversight.  The OIC will also not respond to issues they believe are related to clinical guidelines that the insurers have contract with providers to follow.  Again, this is another way to block oversight.  The OIC can be brought to bear on the guidelines if they are determined to be egregiously restrictive and clearly a mechanism to deny care.

WSOA plans to correspond with Mike Kreidler, Insurance Commissioner, to make him aware of our concerns as practicing orthopedic surgeons in WA.

Please feel free to call me at 360-531-0902 or email me at with your concerns

Alan Greenwald, M
WSOA President